FAQ

If your question isn't answered here, please call or email us, we like to talk.

What is the cost for services?

This will vary depending on whether you use insurance or not. If you use insurance, we will do our best to let you know an estimated out of pocket cost prior to your first appointment. We encourage you, however, to verify your coverage with your insurer independently. If you self-pay, or do not use insurance, the rate is set by your therapist and this will be shared with you at the time of scheduling.

Will my insurance cover teletherapy?

Most insurance plans do cover telehealth appointments at this time. We strongly encourage you to verify this independently but we will complete a verification ahead of your first appointment. If you begin services in person, however, and then switch to telehealth, this will not be completed. Ultimately, the responsibility is the client's for ensuring services are covered by insurance.

What are the minimum and maximum ages you treat?

Therapist availability is always a factor, but in general our child therapists typically see children as young as 2 years old, and sometimes younger. For seniors, a limiting factor can be Medicare, as Medicare will only contract with a couple of license types, which means some of our therapists are unable to see individuals with Medicare even though they'd like to. Other than this we have no maximum age limit!

Do you offer evening or weekend appointments?

This also depends on therapist availability, and these times are in high demand. We do strive to offer a wide variety of times, but these do tend to be taken quickly. We recommend scheduling an appointment that is as workable for you as possible and letting your therapist know your preferred time. Your therapist may be able to eventually work you into a new time slot.

Do any of your staff prescribe medications?

At this time we don't have any psychiatric practitioners on staff, but we can provide you with referrals to other community resources and providers who may be able to assist you.

Do you have a wait list?

We do our best to accommodate scheduling, but if we're unable to secure an appointment for you, we're happy to hold your information on a wait list and contact you as soon as possible to schedule your appointment.